You have been receiving your pay slips on MyArkevia for months, but you have never really explored your account settings. The day you change employers or lose access to your email address, the question becomes concrete: are your documents still accessible? Managing your data on the Arkevia portal requires understanding a few simple mechanisms, but these are rarely explained in the usual guides.
MyArkevia account never activated or lost email: what happens to your documents
Your employer deposits your digital pay slips on Arkevia, whether you have activated your account or not. The deposit is automatic. In practical terms, the files exist on the platform even before your first login.
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The problem arises when you have never created your login credentials. Without activation, you cannot view or download your documents. And if the email address associated with your account becomes inaccessible (change of provider, full inbox, forgotten password), the recovery process becomes complicated.
Have you noticed that you are always asked for a personal email address during activation? This is because access to the vault survives your departure from the company. The work email will be cut off. Using a reliable and lasting personal email address from the start is the most effective precaution to avoid losing access to your archived pay slips.
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To better understand how to manage your data on the Arkevia portal, you must first check that your account is linked to an address you can control in the long term.
Retention period of pay slips on Arkevia
The retention period is a topic that can be confusing. Some older guides mention varying durations, but recent content from the MyArkevia portal indicates a retention period of up to 50 years or until the employee turns 75. This is much longer than most users imagine.
Why such a duration? Pay slips serve as proof for calculating retirement rights. Losing an old slip can complicate a career reconstruction years later. The Arkevia digital vault plays a role in archiving proof, not just practical storage.
Differentiating HR retention, tax retention, and proof archiving
Not all data has the same useful lifespan. A pay slip has evidential value over several decades. A tax document, on the other hand, must be retained for a period set by the administration according to the nature of the document (France has recently extended certain tax retention periods).
The Arkevia vault does not make the distinction for you. All documents deposited are retained according to the parameters defined by your employer or by the platform. It is up to you to know which files to download locally for your own tax or administrative needs, regardless of what the portal offers.
Security of the Arkevia portal: settings to check on your account
Security on Arkevia is not limited to server-side data encryption. Several settings depend directly on you. Here are the points to check upon your first login:
- Unique and strong password: avoid reusing a password already used on other sites. A password manager simplifies this step.
- Recovery email address: ensure it points to a mailbox you check regularly and that is unlikely to be deleted.
- Login history: the platform offers a log of your actions. Check it from time to time to spot any login you do not recognize.
- Sharing rights: if you have shared a document via a temporary link, ensure that this link has expired after use.
These checks take a few minutes. They significantly reduce the risk of losing access or intrusion.
Leaving the company and portability of the digital vault
When you leave your employer, your MyArkevia account remains active. The vault is linked to you, not to the company. Your former employer no longer has access to your documents once the contractual relationship has ended.
In practice, the new employer can also use Arkevia to deposit your pay slips. If this is the case, the new documents join the same space. If the new employer uses a different provider, you still retain access to the history stored on Arkevia.
Case where the employee has never activated their account
This is the most problematic scenario. An employee who has never activated their MyArkevia space and leaves the company must contact the platform’s support to retrieve their documents. This process requires proving their identity and their link with the original employer.
Activating your account upon receiving the first pay slip avoids this procedure. Even if you prefer paper, activation takes a few minutes and guarantees autonomous access to your archives.
Data minimization and vigilance on stored documents
A digital vault may tempt you to store everything and anything. Arkevia accepts other types of documents beyond pay slips: contracts, certificates, diplomas.
The useful reflex is to limit storage to documents that have real legal or administrative value. Uploading dozens of files unrelated to your professional needs increases the exposure surface in case of a breach, even theoretical.
Also, regularly check if any obsolete documents should be deleted from your space. The platform keeps a history, but nothing prevents you from sorting through it yourself to maintain a readable and manageable vault.
Ultimately, managing your data on Arkevia relies on three reflexes: activate your account immediately, link a lasting email address, and check your security settings at least once a year. The portal takes care of the rest, including retaining your pay slips for a duration that covers your entire career.